Questions before you book
Can I book a single visit without a monthly subscription?
Yes. Cartennas offers on-demand service without a monthly subscription. You can request help for one issue or a planned installation; recurring service and work across multiple locations are also available.
Can you work with our current IT company?
Yes. An onsite technician can coordinate with your help desk, IT provider, or equipment vendor. Your technical team can direct the work remotely while the technician checks connections, handles equipment, and reports what they find.
How soon can someone come to our Savannah location?
Tell us the address, issue, and timing you need. Scheduling depends on technician availability, the work involved, site access, and any required equipment. We confirm the available options for your request before arranging service.
Will we know the price before a technician is sent?
Yes. Applicable service pricing is confirmed before a technician is dispatched for an approved work order. Share the scope and equipment details so the work can be priced appropriately.
Are replacement parts and materials included?
Only when the approved quote expressly includes them. Technical labor is otherwise separate from replacement hardware, parts, cabling, mounting materials, and other project-specific costs. We confirm what is needed and who will provide it before the approved work.
Can you help at our other business locations too?
Yes. Cartennas supports individual locations and coordinated work across multiple business sites. Provide the addresses, tasks, and preferred schedule so each location's requirements can be reviewed.